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Q: How does Pearson VUE keep my personal information secure?

A: Pearson VUE takes every precaution to protect your personal information. To access your Pearson VUE welcome page, you must enter your user ID and password. We store this information in our database in an encrypted format. If you do not share your personal information with anyone, no one will be able to access your information.

Pearson VUE security features include:

  • Secure Sockets Layer (SSL) protocol is used whenever personal or confidential data is transmitted, ensuring that your connection and information are secure.
  • 128-bit encryption of this data makes your information undecipherable as it passes over the Internet.
  • Automatic log out if you are inactive on our website for more than 20 minutes.

Return to FAQ list...

Frequently Asked Questions
Logging In
Why am I receiving the message 'the ID or password you entered is not in our files' when I try to log in?
How do I create a new account?
Supported Web Browsers
What version of Internet Explorer should I use?
What version of Netscape should I use?
Firewall Issues
I'm using personal firewall software. Will these cause problems when I access this system?
Pearson VUE Security Information
Is it important that I keep my user ID and password confidential?
How does Pearson VUE keep my personal information secure?
Local Workstation Administrator Rights
Why do I receive an administrator error when I try to install/upgrade Pearson VUE’s software applications?

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