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Q: What version of Internet Explorer should I use?

A: We recommend that you use Internet Explorer (IE) Version 5.5 with 128-bit encryption.

To check what version of Internet Explorer you are using, launch Internet Explorer. Click the Help menu and select About. A dialog appears, displaying the version of IE that you are using.

If you are using Internet Explorer Version 6.0, you should confirm that your settings will allow you to accept cookies from us. To confirm this, launch IE and click the Tools menu. Select Internet Options | Privacy Tab. At the bottom of the window, click Edit and add a website to allow cookies. Type for the website name and click OK to add it. Close IE and then re-launch IE. Try to log in.

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Frequently Asked Questions
Logging In
Why am I receiving the message 'the ID or password you entered is not in our files' when I try to log in?
How do I create a new account?
Supported Web Browsers
What version of Internet Explorer should I use?
What version of Netscape should I use?
Firewall Issues
I'm using personal firewall software. Will these cause problems when I access this system?
Pearson VUE Security Information
Is it important that I keep my user ID and password confidential?
How does Pearson VUE keep my personal information secure?
Local Workstation Administrator Rights
Why do I receive an administrator error when I try to install/upgrade Pearson VUE’s software applications?

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